Privacy Policy — 365.Manufactury

1. Who We Are

365.Manufactury is a boutique garment production company registered in Serbia, with its legal address at Jurija Gagarina 231, Belgrade. We process personal data of users of the website www.365manufactury.com (currently under development) in accordance with applicable data protection laws, including the GDPR and the Serbian Zakon o zaštiti podataka o ličnosti.
If you have any questions regarding data processing, please contact us at connect@365apparel.co.

2. What Data We Collect

We only collect data that you voluntarily provide, including:
Full name
Email address
Phone number (if provided)
Company name (if provided)
Content of your message
IP address and technical information via cookies and analytics (see Section 9)

3. Legal Grounds for Data Processing

We process your data based on:
Your consent (e.g., when submitting a contact form),
Our legitimate interest — such as website improvement and analytics,
Pre-contractual steps taken at your request as a potential client.

4. How We Use Your Data

Your data is used to:
Respond to your inquiry,
Prepare an offer or process an order,
Maintain internal statistics and improve service quality,
Ensure website security and stable performance.

5. Data Sharing

We do not share your personal data with third parties, except:
Technical service providers (e.g., hosting or email services),
Where legally required by regulators,
Analytics tools (in anonymized form).

6. Data Transfers Outside the EU

If we use services (e.g., Google, Mailchimp) that transfer data outside the EU, they ensure protection in line with GDPR Standard Contractual Clauses (SCCs).

7. Your Rights

You have the right to:
Access your data,
Request deletion or correction,
Withdraw your consent,
File a complaint with a relevant authority (in Serbia: Poverenik za informacije od javnog značaja i zaštitu podataka o ličnosti).
To exercise your rights, contact us at connect@365apparel.co.

8. Data Retention

We retain your data only as long as necessary to respond to your inquiry or fulfill a contractual obligation. Analytics data may be stored in aggregated form for up to 24 months.

9. Cookies

We use cookies to:
Enhance user experience,
Collect anonymous site visit statistics (via Google Analytics, Meta Pixel, etc.).
You can disable cookies in your browser settings.

10. Contact Information

If you have any questions about how we process personal data:
365.Manufactury email: connect@365apparel.co