Frequently asked questions
What’s the minimum order?
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From 10 units. Perfect for test runs, capsule collections, or small merchandise batches.

What’s the production lead time?
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From 2 days to 2 weeks — depending on complexity. If we can’t meet the deadline, we’ll say so upfront and won’t take the order. If your timeline is flexible, we’ll agree on a realistic deadline and deliver on time.

Can you help with design?
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Yes, with a note. We’re not a design bureau, but we collaborate with trusted professionals. We’ll either help you directly or connect you with someone we trust and work with confidently.

How do you handle payments?
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Whatever’s most convenient for you. We accept cash, card payments, and wire transfers (including business-to-business payments).

How are you different from typical promo product suppliers?
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In every way — and in none. We specialize in quality tailoring, proper fit, and good materials. Yes, there are other great teams on the market. But we don’t just execute — we see ourselves as part of your team and share responsibility for the result. If we’re not the right match — we’ll tell you and suggest someone who is.